You can deactivate your account from within the app, or request permanent deletion of your account and personal data as described below.
Deactivate from the app (reversible)
If you are signed in, you can deactivate your account at any time: open the Vine app, go to Settings → Deactivate account, and confirm with your password. Deactivation is reversible — your data is retained, but you can no longer sign in and you are hidden from directories. To reactivate later, contact your institution’s administrator.
Request permanent deletion
To permanently delete your account and personal data, email support@vinelms.com from the email address associated with your account, using the subject line “Delete my account.” We will verify the request and permanently delete your account and associated personal data within 30 days.
What is deleted
Permanent deletion removes your profile and personal information, your messages, your community posts and stories, your uploaded files and avatar, your device/notification tokens, and the other personal data associated with your account — subject to the retention exceptions below.
What may be retained
Because Vine is used by schools and institutions, some records may need to be retained by your institution to meet legal, academic, or financial record-keeping obligations (for example, official grades, enrollment history, issued certificates, or payment records). Where retention is required, that data is kept only for the period required by law or the institution’s policy, and is then deleted or anonymized. Copies in encrypted backups are removed on our regular backup rotation.
Questions
If you have any questions about deleting your account or your data, contact us at support@vinelms.com and we will be glad to help.